Last Updated: July 2026
At VelvetFeel.in, we are committed to delivering your orders safely, quickly, and discreetly. Your privacy is our top priority, and all orders are shipped in plain, unbranded packaging with no indication of the contents.
Order Processing
- Orders are typically processed within 24–48 business hours after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During periods of high order volume, processing times may be slightly extended.
Shipping Coverage
We currently ship across India.
At this time, international shipping is not available unless specifically mentioned on our website.
Delivery Time
Estimated delivery times after dispatch:
- Metro Cities: 2–5 business days
- Tier 2 & Tier 3 Cities: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
- Free shipping may be offered on eligible orders as displayed during checkout.
- Any applicable shipping charges will be clearly shown before payment is completed.
Discreet Packaging
Your privacy matters.
All VelvetFeel.in orders are shipped in secure, plain packaging without logos, product names, or any indication of the package contents. The shipping label will only contain the information required by the courier for delivery.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).
You can use the tracking information to monitor the status of your shipment.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the courier may make additional delivery attempts.
If the package is returned to us, additional shipping charges may apply for re-shipment.
Address Accuracy
Customers are responsible for providing accurate shipping information.
VelvetFeel.in is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.
Please include:
- Order Number
- Photographs of the package (if damaged)
- A brief description of the issue
We will work with the courier partner to resolve the matter as quickly as possible.
Delivery Delays
While we strive to meet all estimated delivery timelines, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier operational issues
- Government restrictions
VelvetFeel.in cannot guarantee delivery dates and shall not be liable for delays caused by third-party courier services.
Contact Us
For shipping-related questions, please contact our support team:
Email: support@velvetfeel.in
Website: https://velvetfeel.in
We are happy to assist you with any questions regarding your order.